Access to Services - Consultation Survey
Are you older then 16?
Please select one of the following: -
Q1. When was the last time you contacted any of your local agencies?
Please select one of the following: -
Q1a which agency/ies did you contact?
Please choose as many of the following options that apply to you: -
Q1b Do you feel that changes need to be made to make contacting your local agencies easier?
Please select one of the following: -
INTERNET SERVICES
We are now going to ask you some questions in relation to internet services. These questions will be based on the future use of online transactions. They may not necessarily be available now.
Q2 If online services were available to you now would you use it to contact or carry out interactions with any of the local agencies?
Please select one of the following: -
Q2a From the following list please tell me if you would use online services for any of the following
Please choose as many of the following options that apply to you: -
TELEPHONE SERVICES
Moving onto telephone services. These questions are designed around the future use of telephone services based on a ‘one stop shop’ approach (ie: one telephone number to access all local services).
Q3 If one telephone number to access all local services was available to you now would you feel confident to use it to contact or carry out transactions with any of the local agencies?
Please select one of the following: -
Q3a If you had one telephone number to ring what would you expect to happen?
Please choose as many of the following options that apply to you: -
