Citizens Advice Bureau - CABoodle

Independent – we will always act in the interests of our clients, without influence from any outside bodies

Impartial – we don’t judge our clients or make assumptions about them. Our service is open to everyone, and we treat everyone equally

Confidential – we won’t pass on anything a client tells us – or even the fact that they’ve visited us – without their permission

Free – no-one has to pay for any part of the service we provide

The Citizens Advice Service has been helping people since 1939

It is the largest advice-giving network in the UK, regularly providing advice from nearly 3,400 locations.

We help people deal with nearly 5.3 million new problems every year, in bureaux, by phone and email, at outreach sessions in places like GP surgeries and courts

CAB advice is free, impartial, independent, confidential and provided by trained volunteers.

The CAB service is known by 96 per of the public and 41 per cent of has used us at some point in their lives.

The advice we give is the first in the advice sector to be audited for the quality of the advice given to clients.

CAB advice is available to everyone regardless of race, gender, disability, sexual orientation, age or nationality.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to continue providing this vital service to local communities.